FREQUENTLY ASKED QUESTIONS

What Forms of Payment Does Carrot Cake Accept?

We accept all mainstream forms of digital card currency including Visa, Debit, Credit, and Apple Pay.
How is the Cost of Shipping Determined?

Carrot Cake has a free shipping policy throughout North America! We work hard to try and deliver the best customer experience possible, that's why we incorporate the cost of shipping into our prices. This way our customers don't have to deal with any pesky hidden costs.
What is Carrot Cake's Return Policy?

Carrot Cake has a 30 day return policy after the customer has received their purchase so long as the product it has not been used and/or taken out of its original packaging. If proof can be given that the product is of inferior quality, or was damaged in transit, we will happily supply a refund. Proof of purchase must also be verified.
How do I Contact Carrot Cake?

Wanna chat? We'd love to hear from you! You can reach us via email at carrotcakedesignco@gmail.com with any questions or inquiries you might have.